1. Introduction
Arabian Centers Human Resources (“JobsGlobal”, “we”, “us” or “our”) operates a recruitment and professional networking platform. This Privacy Policy applies to the JobsGlobal mobile application and to the JobsGlobal website, and explains what personal data we process and why.
We act as the data controller for this processing. We handle personal data in accordance with the EU General Data Protection Regulation (GDPR) and UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
If you do not agree with this policy, please do not use the app or the website. Continued use means you accept the practices described here.
2. Data we collect
2.1 Data you provide
- Account data: name, email address, password (stored only as a salted hash), and phone number.
- Profile data: date of birth, gender, nationality, country and city of residence, profile photo, cover photo, headline, biography, work status and job preferences.
- Professional data: CV/resume files you upload, work experience, education history, certifications, skills and self-assessed skill ratings, portfolio and video resume material.
- Application data: the jobs you apply to, save or withdraw from, and any answers or documents you attach to an application.
- Content and social data: posts, comments, reactions, polls, images and videos you publish; direct messages; connection and follow relationships; group and page memberships; event RSVPs and event participation.
- Support and correspondence: messages you send us through contact forms, email or in-app support.
2.2 Data collected automatically
- Device and app data: device model, operating system version, app version, language and time zone, and a push notification token issued by the operating system when you enable notifications.
- Usage data: pages and screens viewed, searches run, features used, and interaction timestamps.
- Technical and security data: IP address, session identifiers, authentication events and abuse-prevention signals (for example bot-detection challenge results).
2.3 Device permissions used by the mobile app
JobsGlobal requests the following permissions. Each is optional, is requested only at the moment the related feature is used, and can be revoked in your device settings.
- Photos and camera: to let you select or capture a profile photo, cover photo, or images attached to posts and messages. We access only the items you pick.
- Files and documents: to let you upload a CV or attachment. We access only the file you pick.
- Notifications: to deliver push notifications for messages, connection requests, application updates and events.
The app does not collect precise or background location, does not read your contacts, and does not access your microphone or camera outside features you explicitly start (such as joining a live event).
2.4 Advertising identifiers
JobsGlobal does not collect the Android Advertising ID, does not serve third-party ad network advertising in the app, and does not use your data for cross-app tracking. Promotional placements shown inside the platform are served by us from our own systems.
3. How we use your data
- To create and maintain your account and authenticate you.
- To publish your profile to employers and recruiters, subject to your privacy settings.
- To process and track your job applications.
- To operate messaging, connections, feeds, groups, pages and events.
- To recommend jobs, people and content that match your profile and activity.
- To send transactional email and push notifications you have not opted out of.
- To provide optional AI-assisted features, such as resume assistance and content suggestions, when you choose to use them.
- To detect, investigate and prevent spam, fraud, abuse and security incidents.
- To meet legal, tax and regulatory obligations.
4. Legal bases for processing
- Performance of a contract: operating your account, your profile and the recruitment services you request.
- Legitimate interests: platform security, abuse prevention, service improvement and analytics, balanced against your rights.
- Consent: optional features such as push notifications, marketing email, non-essential cookies, and any special-category data you volunteer in your profile. You may withdraw consent at any time.
- Legal obligation: where retention or disclosure is required by law.
5. How we share your data
We do not sell your personal data. We share it only as described below.
- Employers and recruiters: when you apply to a job, the employer receives your application and the profile data attached to it. Recruiters on the platform can also see profile fields you have made visible in your privacy settings.
- Other users: content you publish (posts, comments, public profile fields, group and page activity) is visible according to the audience you choose.
- Service providers that process data on our behalf under contract:
- Google (Firebase Cloud Messaging) — push notification delivery.
- Expo (Expo Application Services) — mobile app build, update and push relay.
- Google (Gemini) and OpenAI — optional AI-assisted content features.
- LiveKit — real-time audio and video for online events.
- Stripe — payment processing for paid features. Card details are handled by Stripe and never stored by us.
- Cloudflare — bot protection and network security.
- Our email delivery provider — transactional and notification email.
- Legal and safety: where required by applicable law, court order or regulator, or to protect the rights, property or safety of users or the public.
- Corporate transactions: in connection with a merger, acquisition or asset sale, subject to this policy continuing to apply.
6. International transfers
We are established in the United Arab Emirates and our service providers operate in multiple jurisdictions, including the European Economic Area and the United States. Where personal data is transferred outside your country, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision.
7. Data retention
- Account and profile data is retained while your account is active.
- After you request deletion, we remove or irreversibly anonymise your personal data within 30 days, except where longer retention is required by law (for example financial records) or is necessary to resolve disputes and enforce our terms.
- Backups are rotated on a rolling schedule and purged within 90 days.
- Security and audit logs are retained for up to 12 months.
- Messages you sent to other users may remain visible in the recipient’s inbox after your account is deleted, shown as sent by a removed user.
8. Your rights and choices
- Access — request a copy of the personal data we hold about you.
- Rectification — correct inaccurate or incomplete data, directly in the app or by contacting us.
- Erasure — request permanent deletion of your account and personal data. See Delete Your Account.
- Portability — receive your profile data in a machine-readable format.
- Restriction and objection — object to or restrict processing based on legitimate interests.
- Withdraw consent — turn off push notifications, marketing email or optional features at any time in your settings.
- Complain — lodge a complaint with your local data protection authority, or in the UAE with the UAE Data Office.
To exercise any of these rights, email it@jobsglobal.com. We respond within 30 days and may ask you to verify your identity before acting on a request.
9. Account deletion
You can request deletion of your JobsGlobal account and its associated data at any time, from inside the app or from the web. Full instructions, what is deleted, what is retained and for how long are on the Delete Your Account page.
10. Security
We use encryption in transit (HTTPS/TLS), hashed password storage, scoped access tokens, role-based access control for staff, and monitoring for abnormal activity. On mobile devices, your session token is stored in the operating system’s secure keystore. No system is perfectly secure; if a breach affects your personal data we will notify you and the relevant authority as required by law.
11. Children
The platform is intended for users aged 18 and over. We do not knowingly collect personal data from children. If you believe a minor has created an account, contact it@jobsglobal.com and we will delete it.
12. Cookies and similar technologies
The website uses cookies and local storage for authentication, preferences and analytics. The mobile app does not use advertising cookies; it stores your session token and local preferences on the device. See our Cookie Policy for details.
13. Changes to this policy
We may update this policy as the service evolves. The revision date is shown at the bottom of this page. If a change materially affects how we use your personal data, we will notify you in the app or by email before it takes effect.
14. Contact us
Arabian Centers Human Resources
Dubai Office, Liberty Building - M1 - 2nd St
Dubai, United Arab Emirates
it@jobsglobal.com