Customer Service Training – Cabin Crew

Cabin Crew Customer Service Training (2 months – 48 hours / 3 days a week / 2 hours a day)

Grooming Coaching

• GCC Airlines Cabin Crew Uniform Differences
• GCC Airlines Cabin Crew Grooming Standard (Make up , hair styles , Nails ..)
• GCC Airlines cabin Crew Accessories Standard ( Watches ,  Sunglasses , earrings , rings …)
• Cabin Crew trolley contents ( Legal documents ,Company Manuals, Ipad , extra uniform , make up bag , note book and pen , mouth wash , hand cream , perfume , ..)
• Cabin Crew Suitcase contents (Winter /Summer cloths , sportswear , winter jacket , jacket …)
• Inflight , between the services and after the flight make up check
• Cabin Crew personal Hygiene before , during and after the flight

VIP and etiquettes Coaching

• Addressing VVIP/VIP  
• Walking in the cabin
• Cross cabin zones (Economy , Business and first class )
• Cabin Crew Eating onboard
• Turn down service for premium cabins
• Walking in public while in uniform
• Smoking in uniform
• Chewing gum

Cabin Crew interview preparation

• Professional Cabin Crew Resume building
• How to apply online for Cabin Crew with GCC airlines (Online Application )
• How to succeed Cabin Crew position interview

Graduation /Certification

• Boot camp : Real flight Tunis(TUN) –Dubai (DXB)
• Certification